Monday, March 26, 2012

By And Large, Business Travel Is Not A Pleasurable Experience

Business travel has become so common that a considerable proportion of the corporate world of America is spending more time in airplanes and hotels than on their couches or in their automobiles.

According to a recent estimate, about 40 million adults in the US travel on business at least once a year to a location about 50 miles from home. More than 20 percent of the trips made by African Americans, for instance, are related to their work.

Those who do not need to travel frequently on business consider business travel glamorous and exciting. However, in reality, business travel is often arduous.

It is tough physically, tough on the family, and especially tough on the pockets of businesspersons who do not have the luxury of generous expense accounts to take care of their travel expenses.

In addition, those who travel on business regularly, quickly wise up to the fact that a stress-free and safe journey requires the smooth functioning of a number of interconnected factors, which includes the vagaries of the weather.

According to a study conducted recently, monitoring business travel trends:

- 58 percent of business travel is undertaken for association meetings and conferences,

- 43 percent comprising of business travel made by individuals,

- and 29 percent for corporate meetings.

The study also identified some of the most popular destinations within the US for business travel. They are:

- Washington, D.C.,

- New York,

- Los Angeles/Long Beach,

- Chicago,

- Atlanta,

- Boston,

- Houston,

- Minneapolis-St. Paul,

- Detroit,

- and Dallas.

Irrespective of what the destination is, business travel is seldom an enjoyable experience. Some companies will allow their business travelers the opportunity to enjoy their travel surroundings but this is usually short lived depending on the demands of the trip.

Business travelers, who have to make frequent trips, need special facilities to ease the hassles of traveling. Airlines and hotels are increasing the levels of services they provide in order to meet the growing demands of business travelers:

Usually, business travelers research fares on their own and make their reservations online. According to a survey, it was found that only 32 percent of corporate travelers used the services of travel agents for their reservation needs, while the rest, 68 percent, preferred using the internet or online services to plan at least some part of their business traveling arrangements.

Business travelers are usually technologically conversant; hence, choose to handle all their traveling arrangements through the Internet, limiting the necessity of having to interact with travel agents and professionals dealing with customer service.

Most tourism related sites offer one-stop travel facilities for reservations of flights, booking rooms in hotels, and providing transportation on the ground.

Major airlines like Delta and American have included travel-friendly features like locating cheap fares, finding economical hotel accommodation, and hiring cars on a rental basis inexpensively on their websites.

Travelers, thus, can make arrangements for an entire business trip, which includes seating preferences, confirming special food requests, and a text message or e-mail verifying their flight status and information about the departure timings with a few clicks of the mouse button.
Most of these sites provide boarding passes that can be printed out and online check-ins within 24 hours of the departure of the flight.

At the airport, those travelers in a hurry can take advantage of check-in kiosks in order not to have to wait in long lines, and get their boarding passes and their seating information.

Frequent Flyer Miles, Automatic Upgrades, and Comfortable Seating:

One of the biggest perks of traveling frequently on business is the facility of accumulating points, which can be exchanged for vacations. Travelers, therefore, are always on the look out for hotels offering generous points facilities.

Frequent air travelers also favor automatic upgrades and comfort inside the airplane, such as generous legroom and additional storage facilities overhead. Business traveler programs like EliteAccess provided by Continental Airlines offer comforts like guarantees of no-middle-seat and upgrades to the first class if possible.

Getting Value for Money:

Companies are constantly curtailing overhead expenses by cutting down on the travel allowances they give their executives, while business travelers look for ways in which they can maximize their allowances to the fullest.

For example, several hotels offer free breakfasts, while others provide complimentary facilities such as a welcoming snack or allowing their guests to make free long distance and local calls. Many hotels also offer free newspapers, tea and coffee.

Saturday, March 24, 2012

Business Travel Insurance

Anyone that travels a lot should consider travel insurance, but those that travel for business often overlook the importance of this protection. Business travel insurance is simply a good idea because it can provide you with the protection that you need whether you are traveling just a short or long distance away from home. You never know when you are going to need the protection that insurance can provide, so you should look into business travel insurance before you go on your next trip.

The great thing about business travel insurance is that the individual can purchase it or a company can purchase it. Many companies are choosing to purchase the insurance for all of their employees that travel. This is a very economical way to buy the coverage as many companies can offer bulk buy discounts. This can be a particularly good idea for companies that host a lot of conferences, meetings, team building events, training courses, product launches, and the like. Many businesses offer corporate hospitality outings and the like, and even on these fun getaways employees should be protected and business travel insurance is a great way to get that protection.

If you happen to be an employee that travels to a lot of business oriented annual general meetings, exhibitions, seminars, or conventions and you aren't provided with business travel insurance you can buy it yourself. The coverage is not at all expensive, and you may even be able to purchase the coverage at the same time that you plan an event or plan your travel, which will make it convenient to purchase. When you purchase this protection you can go on your business travels and not worry about what would happen if you were robbed, if your luggage was lost, or if you needed medical attention in an area where your usual medical or dental insurance was not valid.

Many of us think about travel insurance when we are going on vacation or visiting exotic vacations, but this is not the only time when you need the protection that this type of insurance can provide. Business travel insurance is just as important as the insurance that you would buy when flying across the world for an exotic vacation or honeymoon because there is just as much opportunity for you to encounter health problems or circumstances that you just did not plan for. Why should you be any less equipped to handle these problems on a business trip than you would be when you are on vacation? When you leave home you should feel safe, secure, and confident in your abilities to handle any situation and with business travel insurance you can do this.

If you don't travel often or you only travel once a year you can opt to purchase your business travel insurance for just one trip. All you have to do is disclose when you will be travelling, where you will be going, and when you will be returning. This is generally very affordable and will offer you the protection that you should have on your one trip. If you travel all the time for work you can choose to buy your business travel insurance for the whole year. While this is more expensive in the beginning, it is cheaper over the course of the year than it would be to purchase the coverage every time you go away on travel. Many times there are also different levels of coverage to choose from, so you can choose from very basic coverage to very extensive coverage, based on your needs. When you purchase the travel business insurance you may want to consider the areas that you travel to as well as what sort of coverage your other insurance coverage may provide as this information will help you determine what sort of coverage you need.

It used to be more difficult to buy travel insurance, and that is why many people simply opted not to do it. In many cases you had to go right to an insurance agent and you had to fill out a ton of paperwork, or you could go to a travel agent and do the same thing. Now, you can purchase your business travel insurance right along with your other travel needs such as but not limited to your event planning services, your car rental services, lodging, transportation, and airfare. This is very convenient and allows for those that didn't want to bother with the coverage before because of the hassle to purchase the benefits of travel insurance. Next time you receive notice that you have to travel for your job, why not look into travel business insurance and see what protection it can offer you? It's better to have the protection and not need it than need it and not have it!


Friday, March 23, 2012

Business Travel Management -- Travel Tips In A Terrorist World

No longer relegated to film noire roles, real-life bad guy terrorists troll constantly for new and sinister ways to disrupt global trade. Major targets? Transportation, energy, trade, and capital. Reality check for business travel management is that government can no longer provide complete protections for the traveling public.

Results? Business travel management is forced to enter a sobering re-thinking of priorities including keeping track of personnel, evaluating political risks in international travel, refining travel insurance risks and even incorporating corporate security and training programs in order to upgrade skills and responses to threats.

Yes, money matters and corporate travel management policies will constantly focus on discounts and expense control. But what's changed is now money factors have become dilute against the backdrop of 9/11 attacks in America, London subway bombings, Bali nightclub bombings, train bombings in Spain and even more grisly examples where organized society is confronted by non-state independent terrorist militia and suicidal fanatics.

Corporate Travel Management Specialists For A New World -- Travel Safety And Travel Intelligence. Security, employee training, business traveler tracking and more are being conducted through technology-enabled centralized corporate travel management firms. No longer is business travel management merely the hunt for group travel discounts and frequent flyer miles programs. Lives are at risk.

Learning The New Ropes -- Business Travel Seminars. Businesses regularly use seminars to teach the latest techniques in travel security. For example, Westerners are taught to avoid placing identifying stickers on luggage, or to wear clothes with logos that might readily identify themselves as Americans or Brits. Low key anonymity equals lower risk business travel.

What Happens When Terrorists Attack -- Surviving Captivity. What about being captured by terrorists? Travel management pros now regularly pass along detailed guidelines for surviving captivity, how to cope, what to expect, what to say, understanding political and ideological motivations of terrorists.

Travel Intelligence -- Real Time Employee Tracking Data Access. Business travel management experts stress real-time data access, beginning with meticulously planned and documented business travel plans...providing hour-to-hour movement details in advance...along with hotel and meeting venue contact access information, cell phones, names of customer contacts and more.

Pre-Flight Advice -- Tip On Carry On Gear. Check to verify with your travel management advisors, but you'll soon be restricted to bare-bones carry on gear. Cell phones, lap tops, food, beverage, backpacks, even books may become banned as permitted carry on gear, following attempts in August by Pakistani and British terrorists to plant IED's (improvised explosive devices) in 10 flights departing to the USA.

Pre-Flight Advice -- Tip On Airport Parking. Leave nothing to chance. Security delays, busy flights, limited on board services means that business and leisure travelers need to pre-book airport parking needs at least several days in advance of your scheduled departure. Get your business travel management experts to lock-in reservations for airport parking, car rentals and related needs throughout your travel itinerary.

Pre-Flight Advice -- Tip On Airport Hotels. Airport security restrictions plus limited carry on allowance means significant "down time". You'll need to identify airport hotels that are technology enabled, offering you high speed web access to your business files, emails, as well as webex video conferencing so that you can contact customers, home office, prepare reports and presentations, plus stay in contact with family.


Thursday, March 22, 2012

Why the London Riots Created a Greater Business Travel Threat Than a Terrorist Attack

Introduction to the London riots threat

If you have business travel to London, you need to read this article. In this article you will discover why the London riots created a greater travel threat than a terrorist attack. We will examine the threat posed by the London riots and demonstrations, terrorist attacks and resulting travel delays, disruptions and changes. At the end of this article, you will have a specific understanding of the required business travel management response and awareness as to why this will happen again.

The London riots and demonstrations has resulted in one of the largest business travel disruptions of 2011.

London Riots and Demonstrations

The London riots and demonstrations have come as a complete surprise to many. It is not a unique event and certainly not unique to the UK. The scale, violence, fire and failure of the authorities is often something expected in other countries but the lack of preparedness for destinations like the UK is common and widespread. Therefore, the lack of preparedness and last-minute scramble to respond and the inability to avoid major business travel disruptions are widespread as a result.

Due to the footprint of disruption, many routes and modes of transport have been negatively affected. Simple commute from the airport, trains and ports to planned accommodation options have been altered and continuous review of hazard or threat assessment are required. Furthermore, travel support providers such as taxis, hotels, restaurants, emergency services an other basic amenities have also been affected, to varying degrees.

Travel and risk managers need to immediately identify:

* Affected areas,
* Degree of threat,
* Affected and exposed (inbound and outbound) business travellers,
* Arrival/departure points,
* Safe and non-affected areas,
* Mitigation or eradication options,
* Cost of implementation,
* Funds available,
* Emergency support,
* Accommodation options,
* On-going or developing events,
* Social or non-business activity,
* Insurance claims and compliance requirements,
* Cancellation criteria,
* Resumption of travel criteria,
* Extended event plans,
* Travel alternatives (domestic and international)

The London riots have affected multiple support systems related to business and leisure travel. Any leisure travel disruptions will further compound business travel threats such as decreased accommodation options, airport congestion and increased public transport demand. Even simple actions like withdrawing money from an ATM will prove a challenge and compound the hazard/s.

The London riots have had a prolonged affect on UK business travel sector, far greater than the majority of terrorist attacks. Further affects such as planning and preparation for the 2012 Olympics will also contribute to the lingering affects.

A lack of planning and subsequent response capability by businesses could constitute a failure of duty of care, due diligence, corporate social responsibility, workplace health and safety or other related legislation.

Terrorist attacks less of a threat than London riots

With the exception of the Mumbai terrorist attacks, most have limited travel disruption and only affect a narrow band of travellers. Inclusive of the Mumbai terror attack, terrorist attacks typically have clearly defined threat elements (terrorist, bombings, gunfire, etc) whereas the London riots is a constantly changing and unclear threat. Most business travellers will be unprepared for such decision-making demands and lack sufficient experience to make consistent and safe decisions.

Most contemporary business risk management systems focus on location and plausible event threats, then seek to inform or prepare travellers for the best results to mitigate or eliminate the hazards and threats. Therefore, the bulk of business travellers will not be prepared or educated on how to respond in London, with such wide spread disruption and threats. Few will have residual knowledge from information and preparation for such events in other locations, considered more likely to be medium to high risk. Many of the supporting business travel management departments and managers will be equally unprepared and resourced.

A terrorist attack and other similar violent crimes would have a much smaller footprint of disruption, not affected such a wide business travel demographic, not affect business travel support providers so comprehensively or have such a prolonged impact on all exposed.

Routine travel delays, disruptions and changes represent one of the most persistent and probable travel risk management issues.

Travel delay, disruption and changes

Change management and the decision-making involved is one of the most commonly accepted workplace hazard concerns. This is equally relevant to business travel and business travel threats.

The instinctive and guided response of travellers to any delay, disruption or change can significantly affect the outcome of any spontaneous or new hazard as it presents. Particularly when this is the first level of response, before support options and resources can be activated or come into affect.

Travel delays have been triggered due to airport and airline workers unable to get to work, taxi drivers not able to refuel vehicles, hotels and staff overwhelmed, business travellers unprepared and convergence of business and leisure travellers upon all available exit travel nodes.

Access to information, at all levels, the ability to consume and process all the options and explore alternatives is imperative in this and similar travel disruption events. Crisis leadership will succeed more frequently than simple crisis management, to which are dependent upon timely and accurate information from all available resources.

Unfortunately, many will fail to fully understand the gravity of the events, the threats posed and respond or prepare accordingly. While many others exposed will chalk it up to another force majeure or random act that is just part of the rich experience of international travel. Courts, business travellers and peer review increasingly do not share this flippant view.

This scenario and lack of preparedness has been played out numerous times in recent history. Volcanos, volcanic ash affects, Japan's tsunami, airport closures, airline failure and many others have caught business travellers and managers alike unprepared. This disturbing trend will continue.

Conclusion: London riots threat

You should now see why the London riots have a far greater impact and threat to travellers than you may have originally thought. We have examined the business travel threat posed by the London riots, terrorist attacks and resulting travel delays. You now have a specific plan for this and similar events and the required business travel management and response. This will happen again. Perhaps not in London, perhaps not a city wide demonstration but this kind and scale of business travel disruption event will happen more than once before the end of 2011. Review your plan and make the necessary enhancements now.


Tuesday, March 20, 2012

Business Travel Insurance Policy - Getting The Right One

If you travel regularly on business, you should always carry a business travel insurance policy. This is essentially just a insurance policy for traveling that is customized to the needs of the business traveler. Nearly all of these insurance policies for business travelers will include coverage of any travel arrangements, luggage loss, and rental car accidents.

While it is possible to purchase a policy that will cover a single trip, for regular business travels, annual business travel insurance policies are typically a better deal. Insurance plans for business travel are usually cheaper than regular insurance plans, depending on coverage needs. It is also cheaper to purchase domestic business travel insurance plans than insurance coverage for international business travels.

Typically policies for business travels will include up to $50,000 in benefits whether it is a one-time policy or an annual policy. But regular insurance plans often caps coverage at $25,000.

Luggage coverage goes beyond just checked luggage. It also covers laptops, cell phones, pagers, projectors, and any other equipment the business traveler typically carries.

If the trip gets interrupted by bad weather or mechanical problems the business policy holder can cancel the trip and be reimbursed for the cost of the trip.

This plan also includes trip cancellation insurance which is much like regular travel insurance's trip interruption coverage. However, business policies usually include more coverage, such as allowing for changes in accommodations to complete the trip.

Funds are provided for anything lost on the trip. This can be very important if passports or tickets are lost during the trip.

You may also be able to get some legal services in case of accusations of crime by you or crime committed against you. Generally luggage or equipment that is stolen is covered. In some cases even kidnapping ransoms will be replaced by your business insurance policy.

One of the coverage benefits you'll want to look for in your coverage is medical expenses. You'll want to know for sure whether all medical expenses are covered or just accidents and emergencies. In particular, find out what kind of coverage is provided for illness. Many travel medical insurance policies cover emergency evacuations, but many do not cover other medical expenses. You'll have to decide how much medical coverage you need.

Fortunately, even with all of the available coverage options, business travel insurance is generally quite affordable. Some other features that may be included with your business insurance plan include road side assistance and life insurance.

Monday, March 5, 2012

Business Travel Tips - When Dealing With Business Travel Expenses

These business travel tips will approach the topic of business travel expenses in general terms. You must always follow your local laws and regulations and seek professional advice as applicable.

Business travel expenses are cost that occurs while you are travelling on business. Sounds simple enough... but unfortunately it isn't. When is the cost of a trip deductible as allowable business expenses? Can you deduct all the cost of getting there and while there? What if you take your family with you?

What Are Business Travel Expenses?

The first golden rule of business travel expenses is that they must be ordinary and necessary. This leaves some room for interpretations but in principal its typical travel expenses that you need to incur in order to operate your existing business or to satisfy your job duties.

Secondly your business travel expenses must be reasonable. This again leaves some room for interpretations as first class flights and limousines can be very reasonable for some but not for others.

The business travel tips remind you that the expenses must be for business purposes only. Like expenses incurred in order to gain new customers or meet current customers, or to seek new investors, etc.

Allowable business expenses must be incurred for an existing business only, i.e. you can't deduct travel expenses related to acquiring or starting a new business. Those travel expenses should be treated as part of the capitalized startup cost.

When you travel on business internationally then all your travel expenses related to getting to and from your business destination are deductible. If you spend part of your time abroad on personal business then you must check if you are can deduct all your travel expenses or if you must allocate them proportionally between business and private expense.

When you travel on business domestically it makes difference if your travel includes an overnight stay away from your tax home or not. If it doesn't include an overnight stay then it's considered a local same day business excursion and you must make sure your trip qualifies as such, i.e. must be a reasonable distance from your tax home and for clear business purposes.

Your tax home is generally the entire area where your main place of business or work is located, regardless of where you maintain your family home. So if you live in one place and work in another then your travel cost is not for business purposes.

You might want to combine travelling for business and pleasure. That's fine as long as you know what allowable business expenses is and what isn't. Business travel tips reminds you that all tax authorities do look out for taxpayers that might be tempted to classify a nondeductible personal trip as a deductible business trip so always make sure you follow your local rules to the letter.

Normally you can deduct your travelling expenses to and from the destination only if the trip is primarily related to your business. If your trip is primarily personal in nature than you can't deduct any of your airfare, accommodation and other travelling expenses... even if you engage in some business activities while there. You can however deduct any particular normal business expenses you incur while there and are directly related to your business, i.e. taxi fare for your business appointment.

It's the facts and circumstances that decide if your trip is primarily for business or pleasure. The amount you spend on your business activities compared to your private activities is usually the deciding factor. Always play by the rules.

Few Practical Business Travel Tips

Keep your records up to date and in perfect manner. In order to claim business travel expenses you must keep adequate records of your travels and be able to show the invoices and prove the existence, amount, and business purposes of your expenses.

Business travel tips recommend keeping all business receipts in one place when travelling, you might want to use a special wallet or envelop for them.

Make a habit of organizing / claiming your business expenses as soon as you get back. That way you are less likely to lose any receipts or mix your expenses up with your next business trip.


Friday, March 2, 2012

Business Travel Jobs Explained

All travel agent work can be exciting and demanding - but perhaps business travel jobs especially so. Why is this?

If you are providing general travel agent services to the public for things such as holidays and weekend breaks, then although challenges and problems will arise, there may be a core stability around the travel plans that is unlikely to change. For example, someone booking a holiday to Thailand is unlikely to call you on only the second day there and say that they now want to travel immediately to another holiday in Australia. Yet with business travel jobs, that can happen - and fairly regularly!

Global business is characterised by the frequency of how things change. A business traveller may be actually en-route to Hong Kong and suddenly his or her employer will call you to say that, upon arrival, their employee must now travel immediately to Los Angeles. If you think that is simply a question of arranging other tickets from Hong Kong to Los Angeles, then you are mistaken. All existing accommodation arrangements in Hong Kong may need to be cancelled and car rentals and connections likewise. Then you have the problem of trying to arrange those same things to all be in place and ready for when the person arrives at LAX. Just as you finish making all the revised arrangements is the time that your client normally calls you again to ask you what you can do about the fact that the person in transit doesn't actually have a US Visa!

If that sounds an unlikely scenario, be warned - in reality it happens regularly in business travel jobs. That is also why travel agents are typically demanding in terms of their requirements for people going to work in business travel sections. It is an exciting, dynamic but also potentially highly pressurised environment that may not suit everyone.

Some employers prefer to offer junior and trainee positions in business travel to those who already have general travel agent experience. Others may be willing to offer trainee roles to people without any experience of the travel industry, but they may look very favourably upon those applicants that hold higher academic qualifications in a related travel and leisure field. There is now a wide range of courses offered by numerous colleges, universities and other educational institutions, in various aspects of this industry sector. These may offer qualifications at BA or HNC level and some are accredited by organisations such as IATA and ABTA.

Some employers may be willing to offer business travel jobs to trainees on the proviso that they have reasonable GCSE results, particularly in geography and English although maths is also usually very well received. Employers will also be looking to see evidence that you are the sort of person who:

• enjoys pressure;
• is a natural problem solver rather than problem creator;
• is a gifted communicator (verbally and in writing).

Business travel jobs offer a pathway to success for the right individual. They can be well rewarded, and successful individuals are usually very sought-after by both travel agents and their corporate clients.